Success Stories

Lug+Carrie, a leading E-bike subscription service in Australia, sought to modernize its payment and pricing workflows to support rapid business growth and enhance customer experience.

TripaDeal, one of Australia’s most trusted travel companies, offers curated tours, hotel stays, and flight packages at unbeatable prices. As the brand continued to expand, it needed a scalable order management system that could support multiple passengers, dynamic add-ons, and seamless financial integrations—all within Salesforce.

TripaDeal, a leading Australian travel brand, offers curated tours, cruises, and hotel packages at exceptional value. With a rapidly growing customer base, their support teams faced increasing challenges in managing customer queries efficiently and maintaining high service standards.

TripaDeal, one of Australia’s most trusted travel brands, curates unique tours, cruises, and hotel packages at exceptional value.

TripaDeal is an Australian online travel agency known for curating bucket-list tours, cruises, and hotel packages at incredible prices. As the company scaled, so did the complexity of its operations.

With over 30 years of experience, Auswalk is Australia’s trusted name in guided and self-guided walking holidays. They recently expanded with the launch of Stroll, a new offering catering to European travellers who want to experience the road less travelled—comfortably.

Lend & Co., a financial services provider based in Australia, was struggling with disconnected data stored across scattered Excel sheets. The reliance on manual processes made it difficult to manage lead generation, customer follow-ups, and liability tracking efficiently. Time-consuming coordination and fragmented information posed risks to compliance, productivity, and customer experience.

Wombi, a fast-growing EV subscription business, was ready to scale operations into new cities. But their systems weren’t keeping up. Managing subscriptions, handling service requests, and coordinating schedules across platforms was becoming increasingly complex.

The requirement was to develop a comprehensive system that could address two key needs: ensuring robust security and facilitating seamless data conversion from XML to JSON. The primary goal was to design a solution capable of safeguarding sensitive information during…

Madi Lane is one of Australia’s most prominent premium bridal dress and accessories retailers. As its B2B customer base expanded, the company recognized the urgent need for a Service Cloud Implementation that could support scalable growth, improve customer service experiences, and unify backend operations.

As universities expand their digital infrastructure, managing student data across multiple systems becomes increasingly complex. UOM, a leading education provider in Australia, faced challenges in unifying student records, tracking academic history, and streamlining enrollment.

The requirement was to develop a comprehensive system that could address two key needs: ensuring robust security and facilitating seamless data conversion from XML to JSON. The primary goal was to design a solution capable of safeguarding sensitive information during…

BCCL recognized the need to enhance its sales operations by migrating all Sales Portal functionalities to Salesforce. This transition aimed to streamline processes, improve user experience, and ensure continuity for existing users while accommodating new ones…

Trip A Deal, Australia’s premier travel business catering to Australian & New Zealand customers, aims to enhance operational efficiency and compliance by transitioning its accounting processes and establishing an invoice processing team at PSAG…

Lug+Carrie, a leader in the E-bike subscription business, sought to enhance its customer acquisition and engagement strategies. Operating in the EV sector, the company needed a seamless system to optimize lead generation, streamline appointment scheduling, and drive subscription growth…

Lug+Carrie is Australia’s leading premium e-cargo bike subscription business company. The objective was to implement field service lightning within the salesforce portal. The portal will help manage all the communications through automated notifications of various types…