System Administration & Customization
Customization, Creation & development Application, Grant Access, Calendar Sharing, Reminders, Manage User, Security Control, Communication Template, Profiles, Role & Queue.
Sales Cloud, Service Cloud & Market Cloud
Campaigns and Leads, Opportunity and Quotes, Accounts and Contacts, Cases, Analytics and forecasting, Contact center, Social communities, Customer portal, Partners, Partner Portal.
Force.com Platform Development
Standard Objects & Custom Objects, Apps, Reports, Tabs, Apex, Visualforce, Trigger, Component, Web-Services, Packages, Custom Labels & Custom Settings.
Site Administration, Customization & Implementation
Site Domain Registration & Setup Administration, Site Template, Public Access Management, Trust IP Range Visualforce & Apex Access, Activate & Deactivate.
Database
Management
Data Loader, Excel Connector, Upload Bulk Data, Mass update/ Delete, Data Export & Import, Easy to use wizard, Reusable Maps, Command Line Interface & scheduling.
Security Administration & Sharing Management
Organization Wide Default, Security & Sharing Setting, Field Accessibility, Network Access, SSO Settings, Remote Site Setting & Access, Permission setting by Roles & Profiles.
Email
Administration
Email Setting, Email Templates, Mass Email, Email Template Folder, Organization Wide Default Email Settings &
Email Attachments.
Workflow and
Approval Process
Create and manage workflow rules, manage approval processes, define the tasks to be assigned by workflow, Email Alerts, Field Update, Outbound Message, and Publish Action.
Force.com API (Rest API, Bulk API, Meta Data API, SOAP API)
Rest API with Ubiquitous access, Standards-based security, Data model and Flexible Formats, Bulk API for heavy data handling, Meta Data API and Soap API.
Batch & Schedule Process
Batch jobs using Apex, Job Schedule,
Manipulate data in Batch,
Load Running Process.
Deployment Management
Ant Migration Tool, Continuous Integration, Outbound Change Set, Inbound Change Set, Deployment Connection, Validate and Upload, Synching and Deploy using Eclipse.
Packages & AppExchange
Managed Package and Unmanaged Package, Security Review, Private and Public Folder in AppExchange, Publish the Application in AppExchange.
Monitoring Management
Debug Log, Apex Job, Schedule Job,
Bulk Data Load Jobs,
Time based Workflow.
Chatter Management
Manage Chatter Settings, customize field tracking in your feed, Manage Chat for Chatter Users, Email Notification, and Approval Post.
Translation Workbench
Language Setting,
Translate Override,
Export and Import.
Content Management
Content Workspace, Content, Documents, Files, Subscription, Tags, Content Feed, Featured Content, Private and Public Content, Chatter Files.
Article Management
Article Type, Article Action, Data Category,
Data Subcategory, Data Category Visibility,
Public group, knowledge Article by Language.
JSON, J-Query, AJAX
JSON Web Services, Event Handling, Animating,
J-Query,
AJAX Toolkit for Sync/ Async. Calls.